Service Policy – First Come, First Served
At Lakeview Marine, we operate on a first-come, first-served basis for all service work. This means that boats are scheduled and worked on in the order they arrive. We do this to ensure fairness and transparency for all customers. Our team works efficiently to get every job done right, without cutting corners or skipping the line. If you need service, we recommend bringing your boat in as early as possible to minimize turnaround time.
Thank you for your understanding and for choosing Lakeview Marine.
Dear Customers,
We understand that you’re eager to get updates on your boat service — and we genuinely appreciate your business. However, repeated calls throughout the day requesting the same updates can overload our phone lines and divert our team’s attention from the very work you’re waiting on.
- Frequent calls do not speed up service and may actually cause delays.
- If we require approval for extended service or additional parts, we will contact you directly.
- Once your boat is ready, you will be notified immediately.
We’re committed to doing the job right, and keeping the lines clear helps us serve everyone more efficiently.
Thank you for your patience and understanding.
Sincerely,
Lakeview Marine Team