Welcome to Lakeview Marine Policies
At Lakeview Marine, we take pride in delivering reliable service, fair practices, and clear communication. To ensure every customer is treated equally and to keep our operations running smoothly, we have established the following policies.
These guidelines are designed to:
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Protect both our customers and our business,
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Maintain fairness and transparency,
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Ensure safety, efficiency, and professionalism at every step.
By reviewing this page, you’ll know exactly what to expect when working with us — whether you’re bringing in your boat for service, purchasing parts, or arranging storage.
Thank you for trusting Lakeview Marine. We’re committed to taking care of your boating needs with honesty, care, and respect.
Please Email info@lakeviewmarine.com if you have any questions
Lakeview Marine – Water Test Policy
Lakeview Marine takes every reasonable precaution and applies professional care when handling, servicing, and operating all boats and personal watercraft entrusted to us.
As part of certain service procedures, a water test may be required to verify performance and ensure the proper completion of repairs.
By authorizing Lakeview Marine to conduct a water test, the owner acknowledges and accepts the following:
- Reasonable Care Standard – Our staff will exercise care and diligence during the handling, launching, operation, and retrieval of the vessel, consistent with industry standards.
- Assumption of Risk – Despite our best efforts, water testing involves inherent risks, including but not limited to: mechanical failure, environmental hazards, weather conditions, and unforeseen complications. By consenting to water testing, the owner accepts these risks.
- No Liability for Unforeseen Incidents – Lakeview Marine is not responsible for damages, losses, or failures occurring during or after a water test, except in cases of gross negligence.
- Owner Responsibility – Any pre-existing issues, hidden defects, or owner-declined repairs that contribute to damage or failure during a water test remain the sole responsibility of the vessel owner.
- Acknowledgment of Consent – By signing a service agreement or releasing the vessel for testing, the owner acknowledges full understanding of this policy and agrees to hold Lakeview Marine harmless from claims arising from water test activities.
The Customer understands, and acknowledges that if the boat/engine was manufactured before 2001, which is Lakeview Marine’s service cutoff year.
- No LVM Service Warranty Coverage – Any repairs or services performed on this unit are not covered under Lakeview Marine’s service warranty, regardless of outcome.
- Risk of Additional Failures – Due to the age of this equipment, unforeseen issues may arise during or after service. Lakeview Marine will not be held responsible for any additional failures, damages, or complications beyond the scope of the specific repair requested.
- Parts Availability – Replacement parts for older units may be discontinued or unavailable. If parts cannot be sourced, Lakeview Marine reserves the right to decline or suspend repairs.
- Limited Liability – Lakeview Marine is not liable for any incidental or consequential damages that may occur as a result of servicing an older unit, including but not limited to mechanical failure, cosmetic damage, or performance issues.
- Owner Responsibility By authorizing service, I accept full responsibility for all risks associated with attempting to repair equipment manufactured before 2001 and agree to pay the billable labour hours and parts incurred.
Once a boat or personal watercraft has been serviced and released from Lakeview Marine’s premises, the following terms apply:
- Transfer of Responsibility
Upon pickup, full responsibility for the care, transport, storage, and operation of the vessel transfers to the owner. Lakeview Marine is not liable for any damages, failures, or incidents that occur once the vessel leaves our property. - Inspection Prior to Release
Customers are provided the opportunity to inspect their boat and review the completed service before leaving the premises. Acceptance of the vessel confirms satisfaction with the requested work performed. - No Warranty on Unrelated Failures
Mechanical equipment is subject to age, wear, and unforeseen issues. Lakeview Marine’s warranty applies only to the specific service performed. Any subsequent or unrelated failures after release are the sole responsibility of the owner. - Transport & Launch Liability
Lakeview Marine assumes no responsibility for accidents, damage, or operational issues that occur during trailering, launching, or handling of the boat after it has left our property. - Declined Repairs & Recommendations
If Lakeview Marine has advised of additional repairs, safety concerns, or risks which the owner declines, any resulting issues remain the sole responsibility of the owner. - Acknowledgment
By removing their vessel from Lakeview Marine’s premises, the customer acknowledges and accepts these terms in full.
- Returns must be completed within 14 days of purchase, with a valid receipt.
- Products must be in original packaging, unopened, and unused to qualify for return.
- A 50% non-refundable deposit is required when placing special orders.
- Electrical parts and propellers are final sale – no returns accepted.
- Once you are notified that your part is ready for pickup, you must collect it within 30 days. After this time, parts will be considered forfeited.
Any boat left on our premises without a prior, written storage agreement – or any boat for which we have requested pickup and the owner has failed to collect within the agreed or reasonable time frame – will be considered unapproved storage.
- Back Owed Storage Fees – Storage charges will apply retroactively from the date the vessel was left on site or from the date we first requested pickup.
- Storage Rate – Unless otherwise stated in writing, unapproved storage will be charged at our standard storage rate of $3 per day / $91.25 per month (plus applicable taxes).
- Abandonment – Any vessel left beyond 60 days without communication or payment will be considered abandoned. We reserve the right to recover storage fees, disposal costs, or to sell the vessel in accordance with applicable laws to recover outstanding balances.
- Owner Responsibility – It is the owner’s responsibility to ensure timely pickup or to arrange approved storage. Failure to do so will not waive accrued fees.
- Communication – All requests for pickup will be sent via the contact information provided by the customer. Failure to respond does not exempt the customer from storage charges.
By leaving your vessel on our premises, you agree to these terms and acknowledge our right to enforce them.